We hope your shopping experience with us was pleasant and here are some guidelines in order to you receiving your items when expected.
- The delivery address specified should be a location where there is an adult over 18 years to sign for the parcel.
- Signatures are required for all parcels.
- Afribox will do their best arrange delivery within the time specified but shall not be liable for loss occurred by delay in delivery arising out of any cause beyond our control.
- The Courier delivers between 8am and 5.30pm Monday to Friday.
- Should require tracking information we can investigate on your behalf.
- Next day delivery is only on orders placed Tuesday to Thursday by 11am. Orders placed after this time will be despatched the following working day and delivered the next working day.
- All non cured meat products will be sent frozen in insulated packaging with disposable freezer blocks for next day delivery.
- Please note that we cannot guarantee that they will still be frozen and suggest that it then be consumed within 3 days.
- We cannot be held responsible for spoilage of your goods if you were not in to receive your delivery.
- If for any reason we are unable to supply your product within reasonable control , we will notify you as soon as possible.
- All orders should be delivered within 7 days maximum ,unless alternative arrangements have been made and normally all orders are despatched within 48 hours of receipt of order providing all goods are in stock,if there is a item out of stock you will be notified.
- If you are not going to be in , please don’t arrange a delivery on that day.